- +91 7004100633
- onlinegrowsofficial@gmail.com
Payment Policy
At Online Grows, we are committed to providing our clients with high-quality digital services. To ensure transparency and a smooth business relationship, we’ve outlined our payment policy below.
Payment Methods:
We accept payments through various secure and convenient methods, including:
Bank Transfer: You can make a payment via direct bank transfer. Our account details will be provided upon request.
Credit/Debit Card: We accept major credit and debit cards for secure online payments.
Online Payment Platforms: We may offer payment options through trusted online payment platforms for your convenience.
Payment Schedule:
The payment schedule is typically structured as follows:
Project Initiation: A project may require an initial upfront payment, which varies based on the project scope and total cost. This payment confirms your commitment to the project and initiates our services.
Milestone Payments: For larger projects or ongoing services, we may establish milestone payments. These payments are due upon reaching specific project milestones or at predefined intervals.
Project Completion: The final payment is typically due upon the successful completion of the project and client approval.
Payment Terms:
Invoicing: We provide detailed invoices that outline the scope of work, costs, and payment terms. Invoices are typically sent electronically for your convenience.
Payment Due Date: Payments are due within the specified payment terms mentioned in the invoice. We kindly request that payments are made promptly to avoid delays in project delivery.
Late Payments:
We understand that unforeseen circumstances may cause payment delays. If, for any reason, you anticipate a payment delay, please contact us as soon as possible to discuss the situation. We are committed to finding mutually agreeable solutions.
Refunds:
Refunds may be applicable under certain circumstances. These include, but are not limited to, project cancellation before work commences or situations where we are unable to deliver the promised services. Refund eligibility and conditions will be discussed on a case-by-case basis.
Currency:
Our default currency for payments is INR [ ₹ ]. If you are located in a different region or require currency conversion, additional charges may apply. Please contact us for details.
Privacy and Security:
Your payment information is handled with the utmost care, and we prioritize data security. We do not store sensitive payment details on our servers.
Contact Us:
If you have any questions or require clarification regarding our payment policy, please feel free to reach out to our team. We are here to assist you and ensure a smooth and transparent payment process.